Terms & Conditions
for Compuclinic Solutions
Who we are
Compuclinic Solutions, operating under the registered business name PC Surgeons cc, is a reputable IT service provider based in South Africa. With our headquarters located at 70 7th Avenue, Rosebank, we specialize in offering comprehensive IT solutions to businesses across various industries.
At Compuclinic Solutions, we understand the critical role that technology plays in today’s business landscape. We strive to deliver top-notch IT services tailored to meet the unique needs and challenges of our clients. Our team of experienced professionals combines technical expertise with a customer-centric approach to provide efficient and effective solutions.
With a strong commitment to excellence, we continually stay updated with the latest advancements in the IT industry. This enables us to offer cutting-edge solutions that empower our clients to streamline their operations, enhance productivity, and stay ahead of the competition. Our extensive range of services includes network management, cybersecurity, cloud solutions, data backup and recovery, software development, hardware support, and IT consulting.
Compuclinic Solutions takes pride in building long-term relationships with our clients. We believe in transparent communication, prompt response times, and delivering exceptional customer service. We work closely with our clients to understand their specific requirements and objectives, enabling us to develop customized IT strategies that align with their business goals.
Our commitment to quality extends beyond service provision. We adhere to industry best practices and maintain stringent security measures to safeguard the confidentiality and integrity of our clients’ data. We prioritize data privacy and comply with relevant regulations governing the protection of personal and sensitive information.
As a trusted IT partner, Compuclinic Solutions is dedicated to empowering businesses in South Africa through innovative technology solutions. We strive to be at the forefront of the IT industry, helping our clients harness the power of technology to achieve sustainable growth and success.
Should you have any questions or require further information about our services, please do not hesitate to contact us. We are here to assist you on your digital journey.
Thank you for choosing Compuclinic Solutions.
Comments
We value your feedback and encourage you to share your comments, suggestions, and experiences regarding our services and website. Your comments help us improve and better serve you and our community. Please keep the following guidelines in mind when posting your comments:
Respectful Communication: We appreciate constructive criticism and encourage open dialogue. Please engage in respectful and courteous communication with both our team and other users.
Relevant and Appropriate Content: Ensure that your comments are relevant to the topic and appropriate for a public forum. Avoid sharing personal information or engaging in discussions unrelated to our services or website.
Non-Promotional: The comments section is intended for genuine feedback and discussion. Please refrain from promotional content, spam, or advertising of any kind.
Compliance with Laws and Regulations: Your comments should comply with applicable laws and regulations, including but not limited to those related to defamation, intellectual property rights, and privacy.
Ownership and Moderation: By posting your comments, you grant Compuclinic Solutions the right to reproduce, modify, and distribute them for promotional and other purposes. We reserve the right to moderate and remove any comments that violate these guidelines or are deemed inappropriate.
Please note that the views expressed in the comments section are those of the individual commentators and do not necessarily reflect the views of Compuclinic Solutions.
We appreciate your participation and look forward to hearing your thoughts. Thank you for being a valued member of our community.
Media
Content Ownership: All media content, including but not limited to images, videos, graphics, logos, and audio files, displayed on the Compuclinic Solutions website are the property of Compuclinic Solutions or their respective owners. Unauthorized use, reproduction, or distribution of such media content is strictly prohibited.
Permitted Use: You may view, download, and print media content from the Compuclinic Solutions website solely for personal, non-commercial use, provided that you retain all copyright and proprietary notices intact.
Prohibited Use: Except as expressly permitted in these Terms and Conditions or with prior written consent from Compuclinic Solutions, you may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any media content obtained from the Compuclinic Solutions website.
User-Generated Content: Compuclinic Solutions may allow users to submit or upload user-generated content, including but not limited to comments, reviews, testimonials, and images. By submitting such content, you grant Compuclinic Solutions a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
Copyright Infringement: Compuclinic Solutions respects the intellectual property rights of others. If you believe that any media content on our website infringes upon your copyright, please contact us promptly with the following information: (a) a description of the copyrighted work; (b) the location of the allegedly infringing content on our website; (c) your contact information; (d) a statement of your good-faith belief that the use of the content is not authorized by the copyright owner or law; (e) a statement by you, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Third-Party Media: The Compuclinic Solutions website may include media content sourced from third parties. Such content is subject to the terms and conditions and copyrights of their respective owners. Compuclinic Solutions does not claim ownership or endorse any third-party media content displayed on its website.
Limited Liability: Compuclinic Solutions assumes no responsibility for the accuracy, completeness, or legality of media content provided by third parties. Any reliance on such content is at your own risk. Compuclinic Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or reliance on such media content.
Please ensure that you comply with all applicable copyright laws and regulations when accessing or using media content from the Compuclinic Solutions website.
For any questions or concerns related to media content, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions.
Cookies
Use of Cookies: Compuclinic Solutions uses cookies on its website. A cookie is a small text file that is stored on your device (computer, smartphone, tablet) when you visit our website. These cookies help us enhance your browsing experience and provide you with personalized services.
Types of Cookies: We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a longer period and are used to remember your preferences and settings.
Purpose of Cookies: We use cookies for various purposes, including but not limited to:
a. Website Functionality: Cookies enable the proper functioning of our website, allowing you to navigate between pages, access secure areas, and use essential features.
b. Personalization: Cookies help us personalize your experience by remembering your preferences, such as language settings and user preferences.
c. Analytics: We utilize cookies to collect anonymous data for analytical purposes, such as understanding how visitors interact with our website, identifying areas for improvement, and optimizing our services.
d. Marketing and Advertising: Cookies may be used to deliver targeted advertisements based on your interests and browsing behavior. These cookies help us serve relevant ads and measure the effectiveness of our advertising campaigns.
Third-Party Cookies: We may allow third-party service providers, such as analytics and advertising partners, to place cookies on our website. These third-party cookies are subject to the respective privacy policies of those providers and not this document.
Cookie Consent: By using our website, you consent to the use of cookies as described in this section. You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality and performance of our website.
Data Privacy: We respect your privacy and handle any personal information collected through cookies in accordance with our Privacy Policy. For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Cookie Policy Updates: We may update our Cookie Policy from time to time. Any changes will be reflected on this page with the updated effective date. We recommend reviewing this policy periodically to stay informed about how we use cookies.
If you have any questions or concerns about our use of cookies, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions.
Embedded content from other websites
Embedded Content: The Compuclinic Solutions website may include embedded content from third-party websites, such as videos, social media feeds, or interactive elements. This embedded content behaves as if you have visited the third-party website directly.
Third-Party Website Policies: When you interact with embedded content from third-party websites, such as playing a video or engaging with social media features, you may be subject to the terms, conditions, and privacy policies of those third-party websites. Compuclinic Solutions does not have control over the content or practices of these third-party websites and is not responsible for their actions.
Purpose of Embedded Content: We include embedded content from other websites to provide additional information, enhance your browsing experience, or facilitate social sharing. However, the inclusion of such content does not imply endorsement or affiliation with the third-party websites.
Your Responsibility: When accessing embedded content from other websites, it is your responsibility to review and understand the terms, conditions, and privacy policies of those websites. We encourage you to exercise caution and ensure that you are comfortable with the practices of any third-party websites before interacting with their embedded content.
Liability Limitations: Compuclinic Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use or reliance on embedded content from third-party websites.
Reporting Issues: If you encounter any issues or have concerns regarding embedded content from third-party websites on our website, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions.
Please note that the inclusion of embedded content from third-party websites is for informational and convenience purposes. Compuclinic Solutions does not control or endorse the content, actions, or policies of these third-party websites. Your interaction with embedded content from other websites is at your own risk.
Who we share your data with
Data Sharing Practices: At Compuclinic Solutions, we take your privacy seriously and are committed to protecting your personal information. We only share your data in specific circumstances and with trusted third parties in order to provide our services effectively. The following outlines the instances in which we may share your data:
Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These service providers have access to your personal data only to the extent necessary to perform their functions on our behalf and are obligated to maintain the confidentiality and security of your data.
Legal Compliance: We may disclose your personal data if required by law, regulation, legal process, or governmental request. This may include responding to court orders, subpoenas, or other legal obligations. We may also disclose your data to protect our rights, property, or safety, as well as the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity or the new owner as part of the transaction. We will ensure that any such transfer is subject to appropriate safeguards and in compliance with applicable data protection laws.
Consent and Authorization: We will obtain your explicit consent before sharing your data with any third parties for purposes other than those outlined in this section.
Data Anonymization and Aggregation: We may anonymize and aggregate your data to generate statistical or analytical insights. Such aggregated data will not personally identify you and may be shared with third parties for various purposes, including research, marketing, and business intelligence.
Third-Party Websites: Our website may contain links to third-party websites. This Privacy Policy applies solely to the Compuclinic Solutions website, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites when visiting them.
International Data Transfers: If your data is transferred to third parties located in countries outside your jurisdiction, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Data Security: We maintain appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your data.
Your Consent: By using our website and services, you consent to the sharing of your data as described in this section.
If you have any questions or concerns about how we share your data, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions.
How long we retain your data
Data Retention: At Compuclinic Solutions, we retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.
Purpose and Legal Basis: The retention period for your data may vary depending on the specific purpose for which it was collected and the legal basis for processing. We will only retain your data for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
Customer Data: If you are a customer of Compuclinic Solutions, we will retain your data for the duration of our business relationship and for a reasonable period thereafter to maintain accurate records and provide support services. This includes data such as your contact information, transaction details, and any other data necessary for the provision of our services.
Website Visitors: If you visit our website without becoming a customer, we may retain your data for a reasonable period to analyze website performance, improve user experience, and ensure the security of our systems. This may include data collected through cookies and other tracking technologies.
Legal Requirements: We may retain your data for a longer period if required to comply with applicable laws, regulations, or legal obligations, including but not limited to tax, accounting, and auditing requirements.
Data Anonymization: In certain cases, we may anonymize your personal data so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical analysis, research, or other lawful purposes.
Data Deletion: Once your data is no longer necessary for the purposes for which it was collected and there are no legal obligations requiring its retention, we will securely delete or anonymize your data to prevent unauthorized access or use.
Data Backup and Archiving: Please note that even after your data is deleted from our active systems, it may still reside in our backup or archival storage for a limited period in accordance with our backup and retention procedures.
Your Rights: You have the right to request the deletion or erasure of your personal data in accordance with applicable data protection laws. For more information about your rights and how to exercise them, please refer to our Privacy Policy.
If you have any questions or concerns about the retention of your data, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions.
What rights you have over your data
Data Subject Rights: As a user or customer of Compuclinic Solutions, you have certain rights regarding the personal data we collect and process about you. We are committed to upholding these rights and ensuring that you have control over your data. The following rights may be available to you depending on the applicable data protection laws:
Right to Access: You have the right to request access to the personal data we hold about you. Upon receiving a valid request, we will provide you with a copy of your data and any relevant information about how it is being processed.
Right to Rectification: If you believe that the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction or update. We will promptly review and rectify any inaccuracies identified.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right applies when the data is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when there is no legitimate basis for its processing. However, please note that this right is subject to legal and regulatory requirements, and we may be required to retain certain data for specific periods.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain situations. This includes situations where you contest the accuracy of the data or when the processing is unlawful, but you do not want the data to be deleted.
Right to Data Portability: Where applicable, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. You may also have the right to request the direct transfer of your data to another data controller, where technically feasible.
Right to Object: You have the right to object to the processing of your personal data, including profiling, based on legitimate interests or for direct marketing purposes. We will cease processing your data unless we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
Withdrawal of Consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Exercising Your Rights: To exercise your rights or make a request related to your personal data, please contact us using the information provided in the “Contact Us” section of these Terms and Conditions. We will respond to your request in a timely manner and in accordance with applicable data protection laws.
Verification of Identity: In certain cases, we may need to verify your identity before processing your requests. This is to ensure the security and confidentiality of your data.
Right to Lodge a Complaint: If you believe that your rights have been infringed or that we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Please note that there may be limitations or exceptions to these rights as provided by law. We will inform you of any such limitations or exceptions that may apply to your specific request.
For more information on how we handle and protect your personal data, please refer to our Privacy Policy.
Terms and Conditions
These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully.
**1. Definitions**
1.1 “Compuclinic Solutions” refers to PC Surgeons cc trading as Compuclinic Solutions, a South African business registered under the name PC Surgeons cc, with its registered address at 70 7th Avenue, Rosebank, 2193.
1.2 “User” refers to any individual or entity that accesses or uses our website or services.
1.3 “Services” refers to the IT services and solutions provided by Compuclinic Solutions to businesses in South Africa.
**2. Acceptance of Terms**
2.1 By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2.2 If you do not agree with any part of these terms, you may not access or use our website or services.
**3. Use of Website and Services**
3.1 You may use our website and services for lawful purposes only.
3.2 You agree not to engage in any activity that may disrupt or interfere with the proper functioning of our website or services.
3.3 You are responsible for maintaining the confidentiality of any login credentials provided to you and for all activities that occur under your account.
**4. Intellectual Property**
4.1 All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Compuclinic Solutions and is protected by intellectual property laws.
4.2 You may not reproduce, distribute, modify, transmit, or use any content from our website without prior written permission from Compuclinic Solutions.
**5. Privacy**
5.1 We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is available on our website.
5.2 By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
**6. Limitation of Liability**
6.1 Compuclinic Solutions will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or services.
6.2 We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of the information or content on our website.
**7. Indemnification**
7.1 You agree to indemnify and hold Compuclinic Solutions harmless from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or in connection with your use of our website or services or any violation of these Terms and Conditions.
**8. Modifications to Terms and Conditions**
8.1 Compuclinic Solutions reserves the right to modify these Terms and Conditions at any time, without prior notice.
8.2 It is your responsibility to review these terms periodically to stay informed of any changes.
**9. Governing Law and Jurisdiction**
9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.
9.2 Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
**10. Contact Us**
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
– Address: 70 7th Avenue, Rosebank, 2193, South Africa
– Phone: +27112850975
– Email: [email protected]