{"id":1648,"date":"2023-03-16T13:53:41","date_gmt":"2023-03-16T13:53:41","guid":{"rendered":"https:\/\/tecnologia.vamtam.com\/?page_id=1648"},"modified":"2024-02-13T14:21:24","modified_gmt":"2024-02-13T12:21:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/compuclinic.co.za\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1648\" class=\"elementor elementor-1648\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c5644c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c5644c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-759c98e\" data-id=\"759c98e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9af75f0 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9af75f0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88a728c animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"88a728c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">for Compuclinic Solutions<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31a03c4 elementor-widget elementor-widget-spacer\" data-id=\"31a03c4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fcb2d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1fcb2d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5923213\" data-id=\"5923213\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6acf5a5 elementor-widget elementor-widget-heading\" data-id=\"6acf5a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What information do we collect?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d10225c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d10225c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>When you interact with us, we may collect various types of information to provide our IT services effectively and enhance your user experience. The types of information we collect include:<\/p><ol><li><p>Personal Information:<\/p><ul><li>Contact Information: This includes your name, email address, contact number, and postal address.<\/li><li>Business Information: We may collect information related to your company name, job title, and business contact details.<\/li><li>Account Credentials: If you create an account with us, we may collect and store your username and password.<\/li><\/ul><\/li><li><p>Billing and Payment Information:<\/p><ul><li>In order to process payments for our services, we may collect billing and payment details, such as your credit card number, bank account information, and billing address.<\/li><\/ul><\/li><li><p>Communications and Correspondence:<\/p><ul><li>When you interact with us via email, phone, or through our website, we may collect and store records of these communications to address your inquiries, provide customer support, and improve our services.<\/li><\/ul><\/li><li><p>Website Usage Information:<\/p><ul><li>When you visit our website, we may collect certain non-personal information automatically, such as your IP address, browser type, device information, operating system, referring website, pages visited, and the dates and times of your visits. We may use cookies and similar technologies to collect this information. Please refer to our &#8220;Cookies Policy&#8221; section for more details.<\/li><\/ul><\/li><li><p>Information from Third Parties:<\/p><ul><li>In some cases, we may receive information about you from third parties, such as business partners or service providers, to facilitate our service delivery or conduct necessary verifications.<\/li><\/ul><\/li><\/ol><p>Please note that we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to promptly delete it. If you believe that we may have collected personal information from a child, please contact us using the information provided in the &#8220;Contact Us&#8221; section of this Privacy Policy.<\/p><p>We strive to collect only the information necessary for the purposes described in this Privacy Policy and to process it lawfully and fairly. By providing us with your information, you consent to the collection, use, and storage of your information as outlined in this Privacy Policy.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7087e elementor-widget elementor-widget-heading\" data-id=\"4a7087e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How do we collect information?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff17bec elementor-widget elementor-widget-text-editor\" data-id=\"ff17bec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We employ various methods to collect information from you in a secure and lawful manner. We collect information through the following means:<\/p><ol><li><p>Directly from You:<\/p><ul><li>When you visit our website, engage our services, or communicate with us through email, phone, or other channels, we may collect information directly from you. This includes personal information provided during registration, account creation, inquiries, or when you submit forms on our website.<\/li><\/ul><\/li><li><p>Automated Collection:<\/p><ul><li>When you interact with our website, we may automatically collect certain information through cookies, web beacons, and similar technologies. This includes data about your browsing activities, IP address, device information, and browser type. Please refer to our &#8220;Cookies Policy&#8221; section for more information on how we use cookies and similar technologies.<\/li><\/ul><\/li><li><p>Third-Party Sources:<\/p><ul><li>We may obtain information from third-party sources, such as business partners or service providers, to support our service delivery and ensure the accuracy of the information provided.<\/li><\/ul><\/li><li><p>Publicly Available Sources:<\/p><ul><li>In some cases, we may collect information that is publicly available, such as information from publicly accessible databases or social media platforms, to validate and update the information we hold.<\/li><\/ul><\/li><li><p>Consent and Voluntary Provision:<\/p><ul><li>By providing your information to us voluntarily and giving your consent, you allow us to collect and process your information for the purposes outlined in this Privacy Policy.<\/li><\/ul><\/li><\/ol><p>We take appropriate measures to ensure that the information we collect is relevant, accurate, and up to date. It is important to provide accurate and complete information to us, and to promptly update any changes to your information to ensure its accuracy.<\/p><p>Please be aware that if you choose not to provide certain information when requested or if you opt out of certain data collection practices, it may impact our ability to deliver our services to you effectively.<\/p><p>By using our website or engaging our services, you acknowledge and consent to the methods of information collection described in this Privacy Policy.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-066c896 elementor-widget elementor-widget-heading\" data-id=\"066c896\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Confidentiality<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-783a250 elementor-widget elementor-widget-text-editor\" data-id=\"783a250\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We understand the importance of maintaining the confidentiality and security of your personal information. We are committed to protecting the privacy of our users and clients. This section outlines our approach to confidentiality and the measures we take to safeguard your information.<\/p><ol><li><p>Data Confidentiality:<\/p><ul><li>We treat all personal information we collect as confidential. This includes any information you provide to us during the course of using our website or engaging our services.<\/li><li>We limit access to your personal information to authorized personnel who have a legitimate need to access it for the purposes outlined in this Privacy Policy.<\/li><li>We maintain strict security protocols and implement technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.<\/li><\/ul><\/li><li><p>Employee Confidentiality:<\/p><ul><li>Our employees undergo training on data protection and confidentiality. They are bound by confidentiality obligations and are required to sign confidentiality agreements to ensure the security and privacy of your information.<\/li><li>We have implemented internal policies and procedures to ensure that personal information is handled with the utmost confidentiality and used only for legitimate business purposes.<\/li><\/ul><\/li><li><p>Third-Party Confidentiality:<\/p><ul><li>We may engage trusted third-party service providers or business partners to assist us in delivering our services. We ensure that these entities are bound by strict confidentiality agreements and adhere to applicable data protection laws.<\/li><li>We take reasonable steps to ensure that any third parties with whom we share your information have implemented appropriate security measures to maintain confidentiality.<\/li><\/ul><\/li><li><p>Legal Requirements:<\/p><ul><li>We may disclose your personal information if required by law, regulation, or legal process. This may include complying with subpoenas, court orders, or other legal obligations.<\/li><li>We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.<\/li><\/ul><\/li><li><p>Data Breach:<\/p><ul><li>In the event of a data breach that compromises the security of your personal information, we will take immediate action to mitigate the breach, assess the impact, and notify you and the relevant authorities as required by applicable laws.<\/li><\/ul><\/li><li><p>Retention Period:<\/p><ul><li>We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely dispose of it or anonymize it to prevent unauthorized access.<\/li><\/ul><\/li><\/ol><p>While we take comprehensive measures to protect your information, it is important to note that no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.<\/p><p>By using our website or engaging our services, you acknowledge that the transmission of information over the internet is inherently insecure, and you accept the associated risks.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d40b075 elementor-widget elementor-widget-heading\" data-id=\"d40b075\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Compliments \/ Complaints<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e1f706 elementor-widget elementor-widget-text-editor\" data-id=\"9e1f706\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We value your feedback and strive to provide the best possible service. We encourage you to share your compliments, concerns, and complaints with us so that we can address them promptly and effectively. This section outlines how you can provide feedback, and how we handle and resolve any complaints.<\/p><ol><li><p>Compliments:<\/p><ul><li>We appreciate compliments and positive feedback about our services, staff, or overall experience. If you have had a positive experience with Compuclinic Solutions, we encourage you to share your feedback with us. Your compliments motivate and inspire us to continue delivering excellent IT services.<\/li><\/ul><\/li><li><p>Complaints:<\/p><ul><li>If you have any concerns or complaints about our services, privacy practices, or any other aspect of our operations, we are committed to addressing them in a fair and transparent manner.<\/li><li>To lodge a complaint, please contact us using the information provided in the &#8220;Contact Us&#8221; section of this Privacy Policy. Please provide as much detail as possible regarding the nature of your complaint, including relevant dates, individuals involved, and any supporting documentation.<\/li><\/ul><\/li><li><p>Complaint Handling Process:<\/p><ul><li>We will acknowledge receipt of your complaint promptly and provide you with an estimated timeline for resolving the issue.<\/li><li>Our team will thoroughly investigate your complaint, taking into account all relevant details and supporting evidence.<\/li><li>We will keep you informed of the progress made during the investigation and strive to resolve the issue within a reasonable time frame.<\/li><li>Once the investigation is complete, we will communicate the outcome to you and explain any actions we have taken or propose to take to address your concerns.<\/li><li>We treat all complaints seriously and handle them with confidentiality and impartiality.<\/li><\/ul><\/li><li><p>Regulatory Authorities:<\/p><ul><li>If you are not satisfied with the outcome of your complaint or if you believe we have not addressed your concerns adequately, you may have the right to escalate your complaint to the relevant regulatory authorities in your jurisdiction.<\/li><\/ul><\/li><\/ol><p>We are committed to continuous improvement, and your feedback helps us enhance our services and ensure compliance with applicable laws and regulations.<\/p><p>Please note that all compliments and complaints received are documented and stored securely for the purposes of addressing your feedback and improving our services.<\/p><p>If you have any compliments, concerns, or complaints, please reach out to us using the contact information provided in the &#8220;Contact Us&#8221; section of this Privacy Policy. We appreciate your feedback and are dedicated to resolving any issues promptly and fairly.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-604b02c elementor-widget elementor-widget-heading\" data-id=\"604b02c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3470f4 elementor-widget elementor-widget-text-editor\" data-id=\"e3470f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Effective Date: 26\/06\/2023<\/p><p>Thank you for choosing Compuclinic Solutions, operated by PC Surgeons cc, trading as Compuclinic Solutions, as your trusted provider of IT services. We value your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us through our website and when utilizing our comprehensive range of IT services. We encourage you to carefully read this Privacy Policy to understand our practices regarding your personal data.<\/p><ol><li>Information We Collect:<\/li><\/ol><p>1.1 Personal Information: In the course of using our website and engaging our services, we may collect various types of personal information that you voluntarily provide to us. This includes, but is not limited to, your name, email address, contact number, company name, job title, and any additional information you choose to disclose.<\/p><p>1.2 Usage Information: We may also collect non-personal information about your interactions with our website and services. This may include your IP address, browser type, device information, operating system, referring website, pages visited, and the dates and times of your visits.<\/p><ol start=\"2\"><li>Use of Information:<\/li><\/ol><p>2.1 Service Delivery and Improvement: We utilize the information we collect to provide, maintain, and improve our services. This encompasses responding to your inquiries, delivering customized IT solutions, enhancing your user experience, and optimizing the functionality and performance of our website and services.<\/p><p>2.2 Communication: We may use your contact information to communicate with you, including sending updates, newsletters, promotional materials, and other relevant information related to our services. You have the ability to opt out of receiving such communications at any time.<\/p><p>2.3 Legal Compliance: We may use your information as required by applicable laws, regulations, or legal processes. This includes cooperating with law enforcement authorities, government agencies, or other third parties when we believe it is necessary to comply with a legal obligation or protect our rights and interests.<\/p><p>2.4 Internal Purposes: We may utilize the information for internal purposes such as data analysis, research, improving our services, and ensuring the security and integrity of our systems.<\/p><ol start=\"3\"><li>Data Sharing:<\/li><\/ol><p>3.1 Trusted Service Providers: To facilitate our business operations and provide seamless services, we may share your information with trusted third-party service providers. These service providers have access to your information only to the extent necessary to perform their designated functions and are obligated to maintain its confidentiality.<\/p><p>3.2 Legal Obligations: We may disclose your information if required by law, regulation, legal process, or governmental request. This may include responding to court orders, subpoenas, or other legal obligations. Furthermore, we may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.<\/p><p>3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or the new owner as part of the transaction. We will ensure that any such transfer is subject to appropriate safeguards and in compliance with applicable data protection laws.<\/p><p>3.4 Consent and Authorization: We will obtain your explicit consent before sharing your information with any third parties for purposes other than those outlined in this Privacy Policy.<\/p><ol start=\"4\"><li>Data Security:<\/li><\/ol><p>4.1 Robust Security Measures: We employ appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to ensure the ongoing integrity and confidentiality of your data.<\/p><p>4.2 Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed for its intended purposes, we securely dispose of it or anonymize it to prevent unauthorized access or use.<\/p><p>4.3 Third-Party Links: Our website may contain links to third-party websites or services. Please note that this Privacy Policy applies solely to information collected by Compuclinic Solutions and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.<\/p><ol start=\"5\"><li>Your Rights and Choices:<\/li><\/ol><p>5.1 Access and Update: You have the right to access and update your personal information held by us. If you would like to review, correct, or update your information, please contact us using the information provided in the &#8220;Contact Us&#8221; section below.<\/p><p>5.2 Opt-Out: You have the option to opt out of receiving marketing communications from us. If you no longer wish to receive such communications, you can unsubscribe by following the instructions provided in the email or contacting us directly.<\/p><p>5.3 Data Subject Rights: Depending on applicable data protection laws, you may have certain rights regarding your personal data, such as the right to request deletion, restriction of processing, or data portability. To exercise these rights or make any other data-related requests, please contact us using the information provided below.<\/p><ol start=\"6\"><li>International Data Transfers:<\/li><\/ol><p>6.1 Cross-Border Transfer: As a global provider of IT services, we may transfer your personal information to countries outside of your own for processing and storage. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect the security and confidentiality of your information.<\/p><ol start=\"7\"><li>Children&#8217;s Privacy:<\/li><\/ol><p>7.1 Our services are not intended for individuals under the age of 18 (&#8220;Children&#8221;). We do not knowingly collect personal information from Children. If you believe that we may have inadvertently collected personal information from a Child, please contact us immediately, and we will take steps to delete the information promptly.<\/p><ol start=\"8\"><li>Updates to the Privacy Policy:<\/li><\/ol><p>8.1 We may update this Privacy Policy from time to time to reflect changes in our information practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically for any updates.<\/p><ol start=\"9\"><li>Contact Us:<\/li><\/ol><p>9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:<\/p><p>Registered Business Name: PC Surgeons cc t\/a Compuclinic Solutions <br \/>Address: 70 7th Avenue, Rosebank, 2193 <br \/>Contact Number: +27112850975 <br \/>Email: <a href=\"mailto:info@compuclinic.co.za\" target=\"_new\">info@compuclinic.co.za<\/a><\/p><p>We will respond to your inquiries or requests as soon as reasonably possible.<\/p><p>By using our website or engaging our services, you signify your understanding and acceptance of this Privacy Policy. If you do not agree with this Policy, please refrain from using our website or providing us with your personal information.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dfc037 elementor-widget elementor-widget-heading\" data-id=\"4dfc037\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Protection of Personal Information Act 4\/2013<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8389d8e elementor-drop-cap-yes elementor-drop-cap-view-default elementor-widget elementor-widget-text-editor\" data-id=\"8389d8e\" data-element_type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Protection of Personal Information Act, 2013 (\u201cPOPI\u201d) came into complete commencement on 1 July 2021, in this regard we have a number of obligations and duties in terms of POPI that we must comply with. The protection of your personal information is a high priority for us, and we have taken steps to ensure that your personal information is protected and remains private.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In addition to this document serving as our privacy policy, this document will also serve as our data subject notification as contemplated in section 18 of POPI.\u00a0In this regard, this document\u00a0will inform you of what personal information we collect, why we collect it, how we use it and what safety measures are in place to protect it.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Where we refer to \u201cprocess\u201d, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with your personal information. As a general rule we will only process your personal information if this is required to deliver or offer a service, provide a product or carry out a transaction.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">We may combine your personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In this document any reference to \u201cwe\u201d or \u201cus\u201d or \u201cour\u201d\u00a0is reference to\u00a0Compuclinic Solutions and its subsidiaries.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">If you use our services, goods\u00a0and\/or\u00a0products,\u00a0you agree that we may process your personal information as explained under this Privacy Policy.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">We\u00a0may\u00a0change this Privacy Policy from time to time if the law or\u00a0our\u00a0business practices requires it.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The version of the Privacy Policy displayed on our website\u00a0at the time of your interaction with us will be applicable.\u00a0\u00a0<\/span><\/p><p><b>What is personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Personal information refers to any information that identifies you or specifically relates to you. Personal information includes, but is not limited to, the following information about you:\u00a0<\/span><\/p><table><tbody><tr><td><p><span style=\"font-weight: 400;\">Age\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Financial history\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Personal views\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Belief\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Gender\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Physical address\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Birth\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Identity number\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Physical health\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Biometric\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Language\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Pregnancy\u00a0\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Colour\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Location information\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Race\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Conscience\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Marital Status\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Religion\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Correspondence\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Mental Health\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Sex\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Criminal history\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Medical History\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Sexual orientation\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Culture\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Name\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Social origin\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Disability\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">National Origin\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Symbol\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Education\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Online identifier\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Telephone number\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">E-mail address\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Other particular assignment\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Well being\u00a0\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Employment history\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Personal opinions\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Ethnic origin\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Personal preferences\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><b>Is the supply of the personal information voluntary or mandatory?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The supply of certain personal information is mandatory, meaning we have to collect this personal information from you by law. If you do not supply this information, we cannot comply with our legal obligations. In this regard, if you do not supply this\u00a0personal information, we cannot do business with you.\u00a0We collect personal information as is required by the following legislation:\u00a0<\/span><\/p><table><tbody><tr><td><p><span style=\"font-weight: 400;\">Basic Conditions of Employment Act, No 75 of 1997\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Compensation for Occupational Injuries and Diseases Act, No. 130 of 1993\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Credit Agreement Act, No. 75 of 1980\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">The Criminal Procedure Act, No. 51 of 1977\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Debt Collectors Act, No. 114 of 1998\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Employment Equity Act, No. 55 of 1998\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Financial Intelligence Centre Act, No. 38 of 2001\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Income Tax Act 58 of 1962\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Labour Relations Act, No 66 of 1995\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">National Credit Act, No. 34 of 2005\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Pension Funds Act, No. 24 of 1956\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Skills Development Act 97 of 1998\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Unemployment Insurance Act, No. 63 of 2001\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Financial Advisory and Intermediary Service Act, No. 37 of 2002\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Occupational Health and Safety Act No. 85 of 1993\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Prevention of Organised Crime Act No. 121 of 1998\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><span style=\"font-weight: 400;\">In other instances, the supply of personal information is voluntary, which means there is no law\u00a0imposed on us to collect this personal information. Even though there is no law that imposes the collection of the personal information, we require the personal information to deliver the products and\/or services to you. In this regard, if you do not supply\u00a0the\u00a0personal information, we cannot do business with you.\u00a0<\/span><\/p><p><b>When will we process your personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We will only process your personal information for lawful purposes relating to our business if the following applies:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if you have consented\u00a0thereto.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if a person legally authorised by you, the\u00a0law,\u00a0or a court, has consented\u00a0thereto.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if it is necessary to conclude or perform under a\u00a0contract,\u00a0we have with\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the law requires or permits\u00a0it.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if it is required to protect or pursue your, our or a third party\u2019s legitimate\u00a0interest.\u00a0<\/span><\/li><\/ul><p><b>What is special personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Special personal information is personal information about the following:\u00a0<\/span><\/p><table><tbody><tr><td><p><span style=\"font-weight: 400;\">Biometric information\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Philosophical beliefs\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Sex life\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Criminal behaviour\u00a0\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Political persuasion\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Trade union membership\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Ethnic origin\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Race\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Health\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Religious beliefs\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><b>When will we process your special personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We may process your special personal information in the following circumstances:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if you have consented to the\u00a0processing.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the information is being used for any Human resource or payroll\u00a0requirement.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the processing is needed to create,\u00a0use,\u00a0or protect a right or obligation in\u00a0law.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the processing is for statistical or research purposes and all legal conditions are\u00a0met.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the special personal information was made public by\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the processing is required by\u00a0law.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if racial information is processed, and the processing is required to identify you; and \/ or if health information is processed, and the processing is to determine your insurance risk, or to comply with an insurance policy or to enforce an insurance right or obligation.\u00a0<\/span><\/li><\/ul><p><b>When and from where we obtain personal information about you?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We may collect personal information about you from the following sources:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We\u00a0may\u00a0collect personal information\u00a0directly from you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We\u00a0may\u00a0collect personal information from\u00a0a public record.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may collect personal information from an area where you have deliberately made it public.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We\u00a0may\u00a0collect information about you based on your use of our products,\u00a0services,\u00a0or service\u00a0channels.\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We\u00a0may\u00a0collect information about you based on how you engage or interact with us such as via our support desk, emails, letters, telephone calls and surveys.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may collect personal information from a third party.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may collect personal information from another source if you give us consent to do so.\u00a0\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If the law requires us to do so, we will ask for your consent before collecting personal information about you from third parties.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The third parties from whom we may collect your personal information include, but are not limited to, the following:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Partners of our company for any of the purposes identified in this Privacy\u00a0Policy.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">your spouse, dependents, partners, employer, and other similar\u00a0sources.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of\u00a0agreements.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">payment processing services providers, merchants,\u00a0banks,\u00a0and other persons that assist with the processing of your payment instructions, like EFT transaction partners.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">insurers, brokers, other financial\u00a0institutions,\u00a0or other organisations that assist with insurance and assurance underwriting, the providing of insurance and assurance policies and products, the assessment of insurance and assurance claims and other related\u00a0purposes.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">regulatory authorities, industry ombudsman, governmental departments, local and international tax\u00a0authorities.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">trustees, Executors or Curators appointed by a court of\u00a0law.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">courts of law or\u00a0tribunals.\u00a0<\/span><\/li><\/ul><p><b>Reasons we need to process your personal\u00a0information.\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We will process your personal information for the following reasons:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to provide you with products,\u00a0goods,\u00a0and services\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to market our products,\u00a0goods,\u00a0and services to\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to respond to your enquiries and\u00a0complaints.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to comply with legislative, regulatory, risk and compliance requirements (including directives,\u00a0sanctions,\u00a0and rules), voluntary and involuntary codes of conduct and industry agreements or to fulfil reporting requirements and information\u00a0requests.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to conduct market and behavioural research, including scoring and analysis to determine if you qualify for products and services or to determine your credit or insurance\u00a0risk.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to develop, test and improve products and services for\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for historical, statistical and research purposes, like market\u00a0segmentation.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to process payment\u00a0instruments.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to create, manufacture and print payment issues (like a payslip)\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to enable us to deliver goods,\u00a0documents,\u00a0or notices to\u00a0you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for security, identity verification and to check the accuracy of your personal\u00a0information.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to communicate with you and carry out your instructions and\u00a0requests.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for customer satisfaction surveys, promotional offerings.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">insurance and assurance underwriting and\u00a0administration.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to process or consider or assess insurance or assurance\u00a0claims.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to provide insurance and assurance policies and products and related\u00a0services.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to enable you to take part in customer loyalty reward programmes, to determine your qualification for participation, earning of reward points, determining your rewards level, monitoring your buying behaviour with our rewards partners to allocate the correct points or inform you of appropriate products,\u00a0goods,\u00a0and services you may be interested in or to inform our reward partners about your purchasing\u00a0behaviour.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to enable you to take part in and\u00a0make use of\u00a0value-added\u00a0products and\u00a0services.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to assess our lending and insurance risks; and \/ or\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for any other related purposes.\u00a0<\/span><\/li><\/ul><p><b>How we use your personal information for marketing\u00a0<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will use your personal information to\u00a0our\u00a0products and services to you.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will do this in person, by post, telephone, or electronic channels such as SMS,\u00a0email,\u00a0and fax.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you are not our customer, or in any other instances where the law requires, we will only market to you by electronic communications with your consent.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In all cases you can request us to stop sending marketing communications to you at any time.\u00a0<\/span><\/li><\/ul><p><b>When\u00a0how and with whom we share your personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">In\u00a0general,\u00a0we will only share your personal information if any one or more of the following apply:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if you have consented to\u00a0this.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if it is necessary to conclude or perform under a\u00a0contract,\u00a0we have with you;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if the law requires it; and \/ or\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if it\u2019s necessary to protect or pursue your, our or a third party\u2019s\u00a0legitimate interest.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Under what circumstances will we transfer your information to other countries?\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">We will only transfer your personal information to third parties in another country in any one or more of the following circumstances:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">where your personal information will be adequately protected under the other country\u2019s laws or an agreement with the\u00a0third-party\u00a0recipient.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">where the transfer is necessary to enter into or perform under a contract with you, or a contract with a third party that is in your\u00a0interest.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">where you have consented to the transfer; and \/ or\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">where it is not reasonably practical to obtain your consent, the transfer is in your interest.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This transfer will happen within the requirements and safeguards of the law. Where possible, the party processing your personal information in the other country will agree to apply the same level of protection as available by law in your country or if the other country\u2019s laws provide better protection the other country\u2019s laws would be agreed to and applied.\u00a0<\/span><\/p><p><b>How we secure your personal information\u00a0<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practices. Our security measures (including physical,\u00a0technological,\u00a0and procedural safeguards) will be appropriate and reasonable. This includes the following:\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">keeping our systems secure (like monitoring access and usage);\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">storing our records\u00a0securely.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">controlling the access to our buildings, systems and\/or records; and\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">safely destroying or deleting records.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure compliance with\u00a0best practice standards.\u00a0<\/span><\/li><\/ul><p><b>How long do we keep your personal information?\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We will keep your personal information for as long as:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the law requires us to keep\u00a0it.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a contract between you and us requires us to keep\u00a0it.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you have consented for us keeping\u00a0it.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">we are required to keep it to achieve the purposes listed in this Privacy\u00a0Policy.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">we require it for statistical or research\u00a0purposes.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a code of conduct requires us to keep it; and \/ or\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">we require it for our lawful business purposes.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Take note: We may keep your personal information even if you no longer have a relationship with us, for the historical data that may be required by your employer or employee.\u00a0<\/span><\/p><p><b>Our cookies policy\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">A cookie is a small piece of data sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications and may improve your experience on the websites or applications. The cookie will also identify your device, like the computer or smart phone.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Your duties and rights about the personal information we have about you.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You must provide proof of identity when enforcing the rights below.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You must inform us when your personal information changes.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Please contact our Information Officer to give effect to any of the below rights.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You have the right to request access to the personal information we have about you by contacting us. This includes requesting:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirmation that we hold your personal information.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a copy or description of the record containing your personal information; and\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the identity or categories of third parties who have had access to your personal information.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We will attend to requests for access to personal information within a reasonable time. You may be required to pay a reasonable fee to receive copies or descriptions of records, or information about third parties. We will inform you of the fee before attending to your request.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Please note that the law may limit your right to access information.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You have the right to request us to correct or delete the personal information we have about you if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or we are no longer authorised to keep it. You must inform us of your request in writing. It may take up to 15 business days for the change to reflect on our systems. We may request documents from you to verify the change in personal information.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">A specific agreement that you have entered into with us may determine how you must change your personal information provided at the time when you entered into the specific agreement. Please adhere to these requirements. If the law requires us to keep the personal information, it will not be deleted upon your request. The deletion of certain personal information may lead to the termination of your business relationship with us.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You may object on reasonable grounds to the processing of your personal information.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">We will not be able to give effect to your objection if the processing of your personal information was and is permitted by law; you have provided consent to the processing and our processing done according to your consent or the processing is necessary to conclude or perform under a contract with you.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Where you have provided your consent for the processing of your personal information, you\u00a0<\/span><span style=\"font-weight: 400; color: var( --e-global-color-vamtam_accent_8 ); letter-spacing: var(--vamtam-primary-font-letter-spacing-desktop,normal); text-transform: var(--vamtam-primary-font-transform,none);\">may withdraw your consent. If you withdraw your consent, we will explain the consequences to you. We may proceed to process your personal information even if you have withdrawn your consent if the law permits or requires it. It may take up to 15 business days for the change to reflect on our systems, during this time we may still process your personal information. You must inform us of any objection in writing.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">You have a right to file a complaint with us or any Regulator with jurisdiction about an alleged contravention of the protection of your personal information by us. We will address your complaint as far as possible.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">The contact details for the Information Regulator is as follows:\u00a0<\/span><\/p><table><tbody><tr><td><p><span style=\"font-weight: 400;\">Email:\u00a0<\/span><\/p><\/td><td><p><a href=\"mailto:Complaints.IR@justice.gov.za\"><span style=\"font-weight: 400;\">Complaints.IR@justice.gov.za<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Postal Address:\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">P.O. Box 31533, Braamfontein, Johannesburg, 2017\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">Physical Address:\u00a0<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">JD House, 27\u00a0Stiemens\u00a0Street, Braamfontein, Johannesburg, 2001.\u00a0\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for Compuclinic Solutions What information do we collect? When you interact with us, we may collect various types of information to provide our IT services effectively and enhance your user experience. The types of information we collect include: Personal Information: Contact Information: This includes your name, email address, contact number, and postal address&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Compuclinic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/compuclinic.co.za\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Compuclinic\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy for Compuclinic Solutions What information do we collect? 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