Success Story:

Recovering R200,000 in Hidden IT Costs for a Gauteng Enterprise

Client: Confidential

100%

Project Success

Tier-1

Infrastructure

Enterprise

Support Level

24/7

Monitoring

Introduction

Many organisations suffer from "subscription creep"—the gradual accumulation of software licenses that are either never used or redundant. For a prominent professional services firm in Gauteng, this "Shelfware" had become a significant financial drain. Compuclinic was brought in not to sell more hardware, but to find the hidden value already trapped in their existing budget.

The Challenge

The client had scaled rapidly over three years, but their IT procurement hadn't kept pace with their actual usage patterns.

Licensing Overlap: They were paying for three different collaboration tools (Zoom, Microsoft Teams, and Slack) across different departments.
"Ghost" Accounts: Over 40 licenses were still active for employees who had left the company over 12 months prior.
Underutilised Features: The firm was paying for "Premium" enterprise tiers for 150 users, while only 10% actually required those advanced features.

Our Solution

Compuclinic executed a Comprehensive Software Asset Management (SAM) Audit:

Usage Analytics: We used our monitoring tools to track actual software engagement over 30 days.
The "Sales Stack" Consolidation: We migrated the entire team to a single, unified communication platform, eliminating redundant monthly subscriptions.
Tiered Licensing Model: We reclassified users into "Power Users" and "Standard Users," ensuring the client only paid for the high-tier features where they were actually needed.
Automated Offboarding: We implemented a new protocol that automatically revokes software access and stops billing the moment an HR exit trigger is pulled.

Key Results

Annual Savings: R200,000+ per year recovered in unutilised licensing fees.
Stack Simplification: Reduced the number of internal apps from 12 to 5, improving team focus.
Immediate ROI: The cost of the audit was recouped within the first 60 days of implementation.

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Recovering R200,000 in Hidden IT Costs for a Gauteng Enterprise

Introduction

The Challenge