Crystal-Clear Voice for the Modern Workplace with AudioCodes
As businesses in South Africa embrace unified communications (UC) platforms like Microsoft Teams, the need for crystal-clear, reliable voice has never been more critical. Your phone system is your lifeline to your customers. As a dedicated AudioCodes partner, Compuclinic provides the specialized technology and expertise to bridge the gap between your data network and the world of voice. We design and deploy robust AudioCodes solutions that ensure every call is secure, clear, and seamlessly integrated into your modern workplace.
Proven Track Record
Customer Satisfaction
Successfully Closed
Average Answer Time
Superior Voice Communication
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. For over 25 years, they have been a pioneer in VoIP technology, providing the critical hardware and software that enables reliable voice communications over IP networks.
AudioCodes is globally recognized for its state-of-the-art Session Border Controllers (SBCs), VoIP gateways, and IP phones. They are also a key strategic partner for Microsoft, providing certified, best-in-class solutions to enable voice calling in Microsoft Teams.
AudioCodes Implementation & Deployment Services
Our certified engineers have deep expertise in the complexities of voice networking. We deliver solutions that provide a flawless and secure calling experience for your entire organization.
Microsoft Teams Direct Routing: This is our flagship voice service. We deploy and configure AudioCodes Mediant Session Border Controllers (SBCs) to connect your Microsoft Teams environment to the public telephone network (PSTN). This enables your users to make and receive external calls directly from their Teams desktop or mobile app, turning it into a complete business phone system.
VoIP Gateway & SBC Solutions: We are experts in designing and implementing secure voice architectures. We deploy AudioCodes SBCs to secure your voice network perimeter, ensure interoperability between different communication systems (e.g., connecting a legacy PBX to a modern cloud platform), and guarantee high-quality service.
High-Definition IP Phones & Meeting Room Devices: We supply and provision AudioCodes’ full range of Microsoft Teams-certified IP phones and collaboration devices. This ensures your users and meeting rooms are equipped with high-quality hardware that is fully integrated for a seamless user experience.
Network Readiness Assessments: Before any voice deployment, our networking experts conduct a thorough assessment of your network infrastructure to ensure it is optimized for real-time voice traffic, preventing common issues like jitter, latency, and dropped calls.
Management & Local Voice Support
Your business phone system is a mission-critical service. Compuclinic provides ongoing management and expert support from our Randburg office to ensure it remains operational and high-performing.
Managed Voice Infrastructure: We proactively monitor and manage your AudioCodes SBCs and gateways. Our team manages call routing policies, monitors system health and performance, and ensures the core of your voice network is always running optimally.
Firmware & Security Management: We manage the lifecycle of your AudioCodes devices, applying necessary firmware updates and security patches to protect your voice network from emerging threats and vulnerabilities.
Expert Local VoIP Support: Voice issues can be complex. When problems arise, you have direct access to our local team of certified voice engineers in Randburg. We provide rapid troubleshooting and resolution for all aspects of your voice service.
A Single Partner for Unified Communications: We offer a holistic service. By partnering with Compuclinic, you have a single point of contact for your entire UC environment—from the Microsoft Teams platform to the AudioCodes hardware that powers your calling.
Let’s discuss how we can enable seamless, high-quality calling for your organization. Contact Compuclinic today for a complimentary voice strategy session.
